When do we collect information?
When you register on our site, we collect information from you, subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat, Open a Support Ticket, or enter information on our site.
How do we use your information?
We may use the information we collect from you in the following ways:
- To personalize your experience and allow us to deliver the content and product offerings you are most interested in.
- To improve our website to serve you better. This will allow us to better serve you in responding to customer service requests.
- To administer a contest, promotion, survey, or other site feature.
- To ask for ratings and reviews of services or products.
- To follow up with them after correspondence (live chat, email, or phone inquiries)
How do we protect your information?
- We do not use vulnerability scanning and/or scanning to PCI standards.
- We only provide articles and information. We never ask for credit card numbers.
- We use regular Malware Scanning.
Your personal information is contained behind secured networks. It is only accessible by a limited number of persons with special access rights to such systems, and the data must be kept confidential. Secure Socket Layer technology encrypts all sensitive/credit information you supply.
To maintain the safety of your personal information, we implement various security measures when users enter, submit, or access their information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
- Understand and save users' preferences for future visits.
- Keep track of advertisements.
- Compile aggregate data about site traffic and interactions to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can have your computer warn you each time a cookie is sent, or you can turn off all cookies. You do this through your browser settings. Since the browser is slightly different, look at your browser's Help Menu to learn how to modify your cookies.
If users disable cookies in their browsers:
If you turn cookies off, some features will be disabled. Some features that make your site experience more efficient may not function properly. However, you can still place orders, and personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We do not sell Personally Identifiable Information to outside parties. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
We may release information to comply with the law.
At our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We have implemented the following:
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
- DoubleClick Platform Integration
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad services functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative Opt Out page or using the Google Analytics Opt Out Browser add-on.
California Online Privacy Protection Act
According to CalOPPA, we agree with the following.
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When collecting personal information from children under the age of 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission and the United States Consumer Protection Agency enforce the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States. In addition, the concepts they include have played a significant role in developing data protection laws around the globe. Therefore, understanding the Fair Information Practice Principles and how they should be implemented is critical to complying with privacy laws protecting sensitive personal information.
To align with Fair Information Practices, we will take the following responsive action should a data breach occur within seven business days. We will notify the users via in-site notification within seven business days.